Privacy Policy
Last updated: 06/12/2025
1. Introduction
Welcome to ImmiPRO. This Privacy Policy describes how we collect, use, store, and share your personal data when you use our immigration management / CRM software and visit our website. By using our Service or providing information to us, you agree to the terms of this Policy.
Controller / Contact
Company: The DigiSparrow
Software: ImmiPRO
Website: immiprosoftwares.co.in ([immiprosoftwares.co.in][1])
Email: [kamal@thedigisparrow.com](mailto:kamal@thedigisparrow.com)
Phone: +91 98558 10721
2. Definitions
“Account” means a unique account created for you to access ImmiPRO.
“Service” means the ImmiPRO platform, including all software features, documentation, and website access.
“Personal Data” or “Personal Information” means any information relating to an identified or identifiable individual.
“Usage Data” means data collected automatically when using the Service (e.g. IP address, browser type, device ID, usage logs).
“Cookies” are small data files stored on your device when you visit our website.
3. Data We Collect
a) Data you provide directly
Name, email address, phone number, postal address (if provided), organization name, role/position (for business clients)
Immigrationcase information and related documentation (passport numbers, visa details, country of origin, destination, application status, etc.), where you input these as part of the Service usage.
Billing and payment information (if you subscribe or use paid modules), if applicable.
Communications and supportrelated information (e.g. messages, support requests, feedback).
b) Automatically collected data
Device and browser information (device type, OS, browser type, IP address, time zone) when you access the website or use the Service.
Usage logs: actions performed on the platform, timestamps, features used — to help deliver the Service, debug, improve the platform.
Cookies and similar tracking technologies (for website analytics, session management, and optionally user preferences).
4. How We Use Your Data
We use the collected data for the following purposes:
To provide and maintain ImmiPRO’s services — managing immigration cases, documents, client records, lead tracking, consultant workflows, etc. ([SourceForge][2])
To process payments and subscriptions (if applicable).
To communicate with you — for account setup, updates, customer support, and notifications.
To improve and optimize our Service — analyzing usage patterns, diagnosing technical issues, developing new features, enhancing user experience.
For security, fraud detection, and to protect the integrity of our Service.
5. Data Sharing & Disclosure
We may share your personal data in the following circumstances:
With thirdparty service providers: e.g. payment processors, hosting providers, analytics tools — solely to provide services to you.
With consultants or members within your organization (if you use ImmiPRO as a team), based on access permissions.
When required by law or in response to lawful requests by government authorities.
In connection with business transfers — e.g. merger, acquisition, sale of assets: we will notify you before any transfer and your data will remain subject to this Policy.
We do not sell your personal data to third parties for marketing or resale.
6. Data Retention
We will retain your personal data as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your account and data, we will remove your data from active systems — except data we must retain for legal or regulatory reasons (e.g. billing, audit).
7. Security of Your Data
We take data security seriously. ImmiPRO uses industrystandard security measures including encryption, secure access controls, and restricted access privileges to protect personal data from unauthorized access, disclosure, or misuse. ([immiprosoftwares.co.in][3])
However, no method of transmission over the Internet or electronic storage is 100% secure — so we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
On our website, we use cookies and similar technologies for:
Session management (keep you logged in)
Website analytics (to understand how our website is used)
Remembering preferences
You may block or delete cookies through your browser settings — but this could affect some functionality of our website.
9. Your Rights and Choices
Depending on your location and applicable law, you may have rights including:
Access to the personal data we hold about you
Request correction or update of inaccurate data
Request deletion or erasure of your data (to the extent permitted by law)
Withdraw consent for certain processing activities (if processing is based on consent)
Object to or restrict certain processing (e.g. analytics)
To exercise these rights, contact us at [kamal@thedigisparrow.com](mailto:kamal@thedigisparrow.com) or +91 98558 10721.
10. International Data Transfers
If you or your clients are located outside India, data may be transferred to servers or service providers in other countries. By using the Service, you consent to such transfers — and we will ensure appropriate protections are in place.
11. Children’s Privacy
Our Service is not intended for children under 13 (or minimum age as per applicable local law). We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us — we will delete such data promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time (for example, when we introduce new features or need to comply with new laws). When we make substantial changes, we will notify you by posting the updated policy on our website and/or sending you a notification (e.g. email). Your continued use of ImmiPRO after changes indicates your acceptance of the updated terms.
Last updated: [Date]
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [kamal@thedigisparrow.com](mailto:kamal@thedigisparrow.com)
Phone: +91 98558 10721
Website: immiprosoftwares.co.in
Why This Structure
This draft follows generally accepted bestpractices for SaaS privacy policies: it defines what data is collected and how, provides clarity on usage, sharing, retention, security, cookies, user rights, and contact details.