User Terms

**Terms and Conditions** Welcome to **The Digi WhatsApp Portal** (“we”, “our”, “us”). By creating an account and using our platform, you (“user”, “you”, “your”) agree to the following Terms and Conditions. Please read them carefully before using our services. --- ## **1. Overview** The Digi WhatsApp Portal allows users to connect their **WhatsApp Business API accounts** to our system for message automation, campaign management, and chat operations through a unified dashboard. By accessing or using our platform, you agree to comply with these Terms and Conditions, our **Privacy Policy**, and all applicable laws and regulations. --- ## **2. Account Registration** * To use our services, you must **create an account** using valid and accurate information. * You are responsible for maintaining the **confidentiality** of your login credentials and for all activities under your account. * You agree to notify us immediately of any unauthorized use or security breach. * We reserve the right to **suspend or terminate** accounts found to be in violation of these Terms. --- ## **3. WhatsApp API Integration** * You may connect your **official WhatsApp Business API** or approved third-party API provider to The Digi WhatsApp Portal. * You must ensure that your WhatsApp account complies with **Meta’s WhatsApp Business Policies** and **WhatsApp Commerce Policies**. * We do not provide or sell WhatsApp numbers or APIs; users are responsible for obtaining them from authorized providers. * Any suspension or restriction by WhatsApp or Meta is **not the responsibility** of The Digi WhatsApp Portal. --- ## **4. Acceptable Use Policy** You agree **not to use** the platform for: * Sending unsolicited, spam, or bulk messages. * Sharing illegal, offensive, or harmful content. * Impersonating others or misusing the platform for fraud or deception. * Violating any applicable laws, including data protection or anti-spam regulations. Violation of these rules may result in **immediate suspension or termination** of your account without notice. --- ## **5. Data Privacy & Security** * We take reasonable measures to protect your data. * Message content, contact lists, and other sensitive information are handled according to our **Privacy Policy**. * You remain the **data owner** of your WhatsApp messages and contacts. * You agree not to upload or share personal data without proper user consent, as required by applicable privacy laws (such as GDPR or local equivalents). --- ## **6. Fees and Payments** * Some features may be free; others may require a paid plan. * Subscription fees, payment terms, and billing cycles will be clearly communicated before purchase. * Payments are **non-refundable**, except as required by law or explicitly stated in a specific service agreement. * Failure to make timely payments may result in **account suspension**. --- ## **7. Service Availability** * We strive to keep our services available and reliable. However, we do not guarantee **uninterrupted or error-free** operation. * We are not liable for downtime caused by third-party providers, including WhatsApp or Meta API servers. --- ## **8. Limitation of Liability** To the fullest extent permitted by law: * The Digi WhatsApp Portal shall not be liable for any **losses, damages, or data breaches** resulting from misuse or third-party failures. * Our total liability under any claim shall not exceed the total amount paid by you for using the service during the preceding 3 months. --- ## **9. Termination** We may suspend or terminate your account if you: * Violate these Terms or applicable laws. * Engage in suspicious or abusive activity. * Fail to make required payments. Upon termination, all licenses granted to you under these Terms shall immediately end. --- ## **10. Intellectual Property** * All content, software, and materials on this portal are the **intellectual property** of The Digi WhatsApp Portal. * You may not copy, modify, or distribute our content without prior written permission. --- ## **11. Third-Party Services** * Our platform may integrate with third-party tools or services (like WhatsApp API providers). * We are not responsible for any third-party services, their reliability, or compliance. --- ## **12. Changes to Terms** We may update these Terms from time to time. Any updates will be posted on our website, and your continued use of the service will constitute acceptance of the revised Terms. --- ## **13. Governing Law** These Terms shall be governed by and construed in accordance with the laws of **India**, without regard to its conflict of law principles. Any disputes shall be subject to the jurisdiction of the courts located in **[Your City/State, India]**. --- ## **14. Contact Information** For any questions or concerns about these Terms, please contact us: **The Digi WhatsApp Portal** 📧 Email: [[support@thedigisparrow.com](mailto:support@thedigisparrow.com)] 🌐 Website: [[www.thedigisparrow.com](http://www.thedigisparrow.com)] 📞 Phone: [+91 98558 10721 | +1 548 577 3855]