Vendor Terms

Perfect — here’s a **professional and legally compliant “Vendor Terms and Conditions”** draft for **The Digi WhatsApp Portal**, written in a clear, business-ready format. These apply to vendors, resellers, or partners who use or provide services through your WhatsApp automation platform. --- # **Vendor Terms and Conditions** **Effective Date:** [Insert Date] **Last Updated:** [Insert Date] These Vendor Terms and Conditions (“Agreement”, “Terms”) govern the relationship between **The Digi WhatsApp Portal** (“we”, “our”, “us”) and you (“Vendor”, “you”, “your”) when you register, offer services, or use vendor-related features on our platform. By creating a vendor account or participating in our vendor program, you acknowledge that you have read, understood, and agree to be bound by these Terms. --- ## **1. Definition of Vendor** A **Vendor** refers to any individual, company, or organization that provides products, services, or technical solutions through or in connection with **The Digi WhatsApp Portal** platform — including but not limited to resellers, API providers, and marketing partners. --- ## **2. Vendor Registration & Approval** * Vendors must complete the official **Vendor Registration Form** with accurate business details. * We reserve the right to **approve or reject** any vendor application at our sole discretion. * Vendors must provide valid business identification, contact information, and bank/payment details. * Vendors are responsible for maintaining the **confidentiality of their login credentials** and account activities. --- ## **3. Vendor Obligations** Vendors agree to: * Provide **accurate and updated information** about their services, pricing, and terms. * Ensure that all products or services offered are **lawful**, ethical, and do not infringe on third-party rights. * Deliver services in a **timely, professional, and reliable** manner. * **Not misuse** the platform for fraudulent, misleading, or spam activities. * Comply with all applicable **laws, regulations, and WhatsApp Business API policies**. --- ## **4. Use of The Digi WhatsApp Portal** * Vendors may use the platform solely for authorized purposes related to service delivery or resale. * Vendors are prohibited from: * Reverse engineering or modifying the platform’s code. * Creating unauthorized integrations or automations. * Using the platform to send unsolicited bulk messages or spam. * Violating the privacy rights of users or third parties. --- ## **5. Commission & Payment Terms** * Vendor commissions, revenue shares, or fees will be governed by separate written agreements or dashboard terms. * Payments are made according to agreed billing cycles, after deducting applicable taxes or processing fees. * Any disputes regarding payments must be raised within **7 working days** from the payment date. * We reserve the right to **withhold payments** in cases of policy violation, fraud, or chargeback-related disputes. --- ## **6. Vendor Content & Responsibility** * Vendors are solely responsible for all content, offers, and materials they upload or display on the platform. * Vendors represent and warrant that all materials are **accurate, lawful, and non-infringing**. * We reserve the right to **remove any vendor content** that violates our policies or damages our brand reputation. --- ## **7. Confidentiality** * Both parties agree to maintain **strict confidentiality** regarding proprietary business data, user information, and technical processes. * Vendors shall not disclose, share, or misuse any confidential information obtained through the platform. --- ## **8. Data Privacy & Compliance** * Vendors must comply with **data protection laws** such as GDPR, IT Act (India), and any other relevant regulations. * Vendors are responsible for obtaining **user consent** before sending WhatsApp messages or collecting personal data. * Any data breaches or misuse must be reported to us immediately. --- ## **9. Brand Usage** * Vendors may use **The Digi WhatsApp Portal name and branding** only with prior written permission. * Unauthorized use of our brand, logo, or marketing assets is strictly prohibited. --- ## **10. Termination of Vendor Account** We reserve the right to **suspend or terminate** a vendor account without prior notice if: * The vendor violates these Terms or applicable laws. * Engages in fraudulent or unethical activities. * Misuses our brand, platform, or client data. Upon termination, all rights and access to the platform will immediately cease, and pending commissions may be withheld in cases of violation. --- ## **11. Limitation of Liability** * The Digi WhatsApp Portal shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use the platform. * Our total liability under this Agreement shall not exceed the total commission or fee paid to the vendor in the preceding **3 months**. --- ## **12. Indemnification** Vendors agree to indemnify and hold harmless The Digi WhatsApp Portal, its employees, and affiliates from any claims, damages, or losses arising out of: * Violation of these Terms. * Misuse of user data. * Breach of any applicable laws or third-party rights. --- ## **13. Modifications to the Agreement** We may revise or update these Terms at any time. Changes will take effect upon being posted on the platform. Continued use after changes implies acceptance of the revised Terms. --- ## **14. Governing Law and Jurisdiction** These Terms shall be governed by and construed in accordance with the laws of **India**. Any disputes shall be subject to the **exclusive jurisdiction of the courts in [Your City/State, India]**. --- ## **15. Contact Information** For vendor-related queries or support, please contact: **The Digi WhatsApp Portal** 📧 Email: [[support@thedigisparrow.com](mailto:support@thedigisparrow.com)] 🌐 Website: [[www.thedigisparrow.com](http://www.thedigisparrow.com)] 📞 Phone: [+91 98558 10721 | +1 548 577 3855]